Returns And Warranty Info
Warranty registration for Hyperice Canada is not required. Please keep proof of purchase and your warranty is already activated from the date of sale. When purchasing from Hyperice.ca, we also have you in our database for warranty.
If within one year from the date you purchased one of our products, this product fails due to a defect in material or workmanship, Hyperice Inc. will repair or replace your product, or any necessary components, free of charge.
This warranty excludes:
(a) damage caused by accident, abuse, mishandling, or transport
(b) units subject to unauthorized repair
(c) units not used in accordance with Hyperice instructions
(d) damage exceeding the cost of the product;
(e) deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises, and
(f) failure to provide the dated proof of purchase
Hypervolt Warranty Policy
The 1-year warranty covers the inner components with proof of purchase. Damage to the exterior is not covered under the warranty and cannot be repaired or replaced. Caution: damage from mishandling or "dropping" the Hypervolt is not covered under the 1-year warranty. Should you have damage to the exterior of your Hypervolt please contact us for more information. A representative will contact you with replacement fee options.